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Privacy Policy

This privacy policy goes through how Steam It Clean uses the personal data we collect from you when you use our website. In the sections below you'll find out how we collect and use your data, and how cookies work on this website.

 

Write to us through our email or by using the button at the bottom of this page if you have any questions or concerns about your data and/or cookies, or the Privacy Policy in general.

Topics

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Use of Cookies

  • What are your data protection rights, and how can you contact us?

What data do we collect?

Here's the data we collect from you on our website:​

  • Personal identification information from the Quote Request Form (Name, email address, phone number, etc.)

  • Any other information you provide via the Quote Request Form on this website​

  • Your Facebook account details if you choose to share them via the Chat Plugin

In summary, we don't collect very much when you're interacting with us online.

How do we collect your data?

You directly give us most of the data we collect. We collect and process data when you:

  • Fill in the Quote Request on the website

  • Use or view our website through your browser’s cookies

  • Chat with us through the Chat Plugin

How will we use your data?

We collect your data so that we can:

  • Use Wix Analytics to see how our site is being used, so we can improve its layout, performance, and content in the future

  • Get back to any enquiries you make through the Quote Request Form on this website

  • Reply to your Facebook messages and maintain the conversation you start

How do we store your data?

We securely store your data in the Wix.com servers which support this website, and in the Wix Analytics platform which receives anonymised data about the way you use the website. Any applications or enquiries we receive will also be stored in our secure email servers from Google.

We will keep your personal data for 1 year, or as long as we continue to engage in business or communication with you. Once this time period has expired, we will delete your data by removing it from the Wix.com and Google email servers. It will automatically be deleted periodically from Wix Analytics.

Use of Cookies

Cookies are small pieces of data stored on a site visitor's browser. They're typically used to keep track of the settings users have selected and actions they have taken on a site.

 

We use cookies for important reasons, such as:

  • To provide a great experience for our visitors, customers, and supporters

  • To monitor and analyze the performance, operation and effectiveness of the Steam It Clean website and the Wix platform it's built on

  • To ensure our website is secure and safe to use

 

Below are the standard cookies which we use on our site, and you can manage additional ones with the cookie banner or cookie settings.​

Cookie Name

fedops.logger.session

bSession

TS*

consent-policy

_wix_browser_sess

_wixCIDX

SSR-caching

hs

XSRF-TOKEN

Purpose

Used for stability/effectiveness measurement

Used for system effectiveness measurement

Used for security and anti-fraud reasons

Used for cookie banner parameters

Used for system monitoring/debugging

Used for system monitoring/debugging

Used to indicate the system from which the site was rendered

Used for security reasons

Used for security reasons

Duration

12 months

Type

Essential

30 minutes

Essential

Session

Essential

12 months

Essential

Session

Essential

3 months

Essential

1 minute

Essential

Session

Session

Essential

Essential

What are your data protection rights?

We want to make sure you're fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Steam It Clean for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that Steam It Clean correct any information you believe is inaccurate. You also have the right to request Steam It Clean to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Steam It Clean erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Steam It Clean restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Steam It Clean’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Steam It Clean transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please let us know by getting in touch.

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