Privacy Policy
This privacy policy goes through how Steam It Clean uses the personal data we collect from you when you use our website. In the sections below you'll find out how we collect and use your data, and how cookies work on this website.
Write to us through our email or by using the button at the bottom of this page if you have any questions or concerns about your data and/or cookies, or the Privacy Policy in general.
Topics
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What data do we collect?
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How do we collect your data?
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How will we use your data?
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How do we store your data?
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Use of Cookies
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What are your data protection rights, and how can you contact us?
What data do we collect?
Here's the data we collect from you on our website:
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Personal identification information from the Quote Request Form (Name, email address, phone number, etc.)
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Any other information you provide via the Quote Request Form on this website
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Your Facebook account details if you choose to share them via the Chat Plugin
In summary, we don't collect very much when you're interacting with us online.
How do we collect your data?
You directly give us most of the data we collect. We collect and process data when you:
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Fill in the Quote Request on the website
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Use or view our website through your browser’s cookies
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Chat with us through the Chat Plugin
How will we use your data?
We collect your data so that we can:
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Use Wix Analytics to see how our site is being used, so we can improve its layout, performance, and content in the future
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Get back to any enquiries you make through the Quote Request Form on this website
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Reply to your Facebook messages and maintain the conversation you start
How do we store your data?
We securely store your data in the Wix.com servers which support this website, and in the Wix Analytics platform which receives anonymised data about the way you use the website. Any applications or enquiries we receive will also be stored in our secure email servers from Google.
We will keep your personal data for 1 year, or as long as we continue to engage in business or communication with you. Once this time period has expired, we will delete your data by removing it from the Wix.com and Google email servers. It will automatically be deleted periodically from Wix Analytics.
Use of Cookies
Cookies are small pieces of data stored on a site visitor's browser. They're typically used to keep track of the settings users have selected and actions they have taken on a site.
We use cookies for important reasons, such as:
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To provide a great experience for our visitors, customers, and supporters
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To monitor and analyze the performance, operation and effectiveness of the Steam It Clean website and the Wix platform it's built on
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To ensure our website is secure and safe to use
Below are the standard cookies which we use on our site, and you can manage additional ones with the cookie banner or cookie settings.
Cookie Name
fedops.logger.session
bSession
TS*
consent-policy
_wix_browser_sess
_wixCIDX
SSR-caching
hs
XSRF-TOKEN
Purpose
Used for stability/effectiveness measurement
Used for system effectiveness measurement
Used for security and anti-fraud reasons
Used for cookie banner parameters
Used for system monitoring/debugging
Used for system monitoring/debugging
Used to indicate the system from which the site was rendered
Used for security reasons
Used for security reasons
Duration
12 months
Type
Essential
30 minutes
Essential
Session
Essential
12 months
Essential
Session
Essential
3 months
Essential
1 minute
Essential
Session
Session
Essential
Essential
What are your data protection rights?
We want to make sure you're fully aware of all of your data protection rights. Every user is entitled to the following:
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The right to access – You have the right to request Steam It Clean for copies of your personal data. We may charge you a small fee for this service.
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The right to rectification – You have the right to request that Steam It Clean correct any information you believe is inaccurate. You also have the right to request Steam It Clean to complete the information you believe is incomplete.
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The right to erasure – You have the right to request that Steam It Clean erase your personal data, under certain conditions.
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The right to restrict processing – You have the right to request that Steam It Clean restrict the processing of your personal data, under certain conditions.
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The right to object to processing – You have the right to object to Steam It Clean’s processing of your personal data, under certain conditions.
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The right to data portability – You have the right to request that Steam It Clean transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please let us know by getting in touch.